Bookings & Refund Policy

1 Bookings

1.1 You can book for any number of courses considering the participant meets the requirements for those courses.
1.2 Spaces on each course are subject to availability.
1.3 NT Sports reserves the right to stop accepting bookings at any time.
1.4 The price stated is per course NOT per day. All bookings made must be for the entirety of the course.
1.5 All bookings are taken on a first come first served basis and full payment is required with booking. The closing time is 24 hours prior to the course commencing or earlier if the course is fully subscribed.
1.6 Payments are taken in pounds sterling.

2 Medical Conditions

2.1 It is imperative that you inform us of any medical conditions or medication that your son/daughter requires.
2.2 When booking you will be asked if your son/daughter uses an Epi-pen. If you select 'Yes' you MUST bring along a signed letter on the first day of the course. Failure to do so will result in your child not being able to attend the course.

3 Confirmation of Booking

3.1 Once your booking is complete, a confirmation page will load on your screen informing you that you have a space on the course. This page is printable. You will receive your booking confirmation by email so please ensure you provide a valid email address when booking.
3.2 If the confirmation screen does not load or you do not receive your confirmation email, please contact us immediately to confirm that your booking has been received.

If you do not receive confirmation it is unlikely that your booking has been successful so please contact us to avoid disappointment.

4 Refund Policy

4.1 We do not issue refunds unless we cancel a course (please see Cancellations) as we are legally obliged provide adequate supervision for the number of children booked on any course.
4.2 In the event of illness or injury where 2 or more days are missed, we will issue you with a Credit Note which can be redeemable against any other NT Sports course. A medical certificate may be required and you will need to contact us prior to or during the course to inform us. Failure to do so will result in a Credit Note not being issued.

5 Cancellations

Nt Sports reserves the right to cancel a course at any time. In this instance you will be notified at least 48 hours before the course commences and a full refund will be given.

Once your booking is made you have 14 days to cancel or amend your booking and receive a full refund. After that time you will not be able to cancel or amend and no refund will be offered.